Charanjit Bakshi

Work · PM · TPM

Neither Two Weeks Nor Five Months

My manager wanted an entire exchange shut down in two weeks, a job that normally takes four to five months. I didn't refuse. I came back with a plan that did it in half the normal time.

Result
2.5 months
Role
Technical Programme Manager, Vodafone (via Interactive Management Solutions)
When
2019–present

The ask

My senior manager wanted an entire exchange (MTX) shut down in two weeks. Work like this normally takes four to five months.

Not a flat no

Some things take the time they take, and more urgency doesn’t compress them on its own. I made that case with three reasons, in order: the technical sequencing that governed the work, the failure risk a two-week timeline guaranteed, and the fact that my team wasn’t going to work weekends they hadn’t signed up for.

I didn’t leave it there. I came back with a counter-proposal, somewhere between the two-week ask and the normal five months.

How the compression actually happened

  • It was our second exchange shutdown. We already knew the playbook.
  • Workstreams ran in parallel, not in the usual sequence.
  • Specialist resources were booked ahead of time, before they became the bottleneck.
  • We triaged by risk: I took the traffic-impacting links myself; the team took the dead ones.
  • Executive urgency became executive air cover. The pressure from above helped get change requests approved even inside a change-freeze window.

Result

  • Completed in 2.5 months, close to half the normal timeline, with zero escalations and no service impact.
  • The team was formally recognised for it.

The job wasn’t to say yes or no to two weeks. It was to find what was actually achievable, and go get it.